Frequently Asked Questions
General Queries
What is CNC machining?
CNC machining is a manufacturing process in which pre-programmed computer software dictates the movement of factory tools and machinery. This process can control a range of complex machinery, from grinders and lathes to mills and routers.
What is a VMC?
A Vertical Machining Center (VMC) is a type of CNC machine that has a vertical spindle. It is widely used for milling, drilling, and boring operations.
What materials can you machine?
We machine a variety of materials including metals (aluminum, steel, stainless-steel, etc.), plastics, composites, and more.
What industries do you serve?
We serve a wide range of industries including automotive, medical, electronics, and more.
What are your lead times?
Lead times depend on the complexity and volume of the order. Typically, we provide an estimated lead time after reviewing the project details.
Capabilities & Services
What are your CNC machining capabilities?
Our CNC machining capabilities include up-to 4-axis machining, high-speed machining, and precision finishing.
Do you offer prototyping services?
Yes, we offer rapid prototyping services to help you refine your designs before full-scale production.
Can you handle large production runs?
Yes, we are equipped to handle both small batch and large volume production runs.
Do you provide design assistance?
Yes, our engineering team can assist with design optimization to ensure manufacturability and cost-effectiveness.
What quality control measures do you have in place?
We utilize advanced quality control methods including in-process inspections, and final inspections to ensure all components meet stringent quality standards. In addition, CMM (Coordinate Measuring Machine) inspections which is outsourced.
Technical and Process
What tolerances can you achieve?
We can achieve tight tolerances down to ±0.002 mm, depending on the material and component complexity.
How do you ensure the precision and accuracy of your components?
We use state-of-the-art CNC machines, regularly calibrated tools, and rigorous quality control processes to ensure precision and accuracy.
Do you offer any surface finishing services?
Yes, we offer a variety of surface finishing services including anodizing, powder coating, plating, and polishing.
What CAD/CAM software do you use?
We use industry-standard CAD/CAM software such as SolidWorks, AutoCAD, and Mastercam for design and programming.
Can you work with customer-supplied materials?
Yes, we can work with materials provided by our customers, provided they meet our specifications and quality standards.
Business and Logistics
Do you offer international shipping?
Yes, we can ship our products internationally. Shipping costs and lead times may vary based on the destination.
What are your payment terms?
Our standard payment terms are Net 15 days. We also accept bank transfers and Cash.
How do I request a quote?
You can request a quote by filling out the form on our website or by contacting our sales team directly with your project details.
Do you have minimum order quantities?
We do not have strict minimum order quantities, but pricing may vary based on the volume of the order.
Can I visit your facility?
Yes, we welcome visits to our facility. Please contact us to schedule an appointment.